Credit card payments and transaction help

Find out more on how you can pay us and how GST is worked out.

Did you know?
Private Box employs the latest in PCI DSS security procedures; allowing us to guarantee that all our credit card payments are secure. All transactions come under insurance policies protecting you and your credit card. In the unlikely event of your card being compromised; you will be refunded the full amount. Learn more...

How can I pay Private Box?
We accept most major credit cards, bank wire/transfers, Wester Union, cheques and cash payments.

Accepted Credit Cards
All card data is encrypted and truncated ensuring that no one will have access to your information.

Bank Wire / Deposit
All bank transfers can be processed within 24 hours. To setup a payment please submit the form in your account.

Cheque / Money Order
Can take anywhere from 1-2 weeks to arrive via post,
your account will be credited when we receive payment.

Western Union
Safe and easy, payments are processed within 24 hours. To send your payment, please use the form on your account.
Understand more about GST
Due to tax regulations in New Zealand some of our transactions are split, some will have GST included or excluded.

GST included transitions, The following transactions have GST (12.5% tax) included:
Mail Box rental
National (NZ) mail forwarding
Mail scanning
Manual transactions

GST Excluded transactions, all international postage is GST exempt. This includes:
International Economy, Air and Express (DHL) services.
Why are some transactions split?
Learn why you may see a double (split) transaction for the same item.

For example you have $10 in your account and we charge you $20 for your mailbox rental. The $10 credit will be included in our GST records and therefore the $20 transactions will be split.

The remaining $10 will be split into our waiting transactions and will not count towards GST revenue until you add more credit.

Why do we split these transactions?
Private Box operates on a prepaid bases, so we do not double count GST we have this process in place.
Auto Top Up
To ensure that your mail is processed on time we can automatically keep your account topped up.

When you make you first card payment you are asked a minimum balance and how much you would like to top up by. Private Box Ltd will automatically debit your card when your balance falls below the limit you have set. If you do not want to store your card, you can easily remove your card.

Auto top up security
We use Paystation Limited for processing our credit and debit card payments. They are an independent, industry-accredited merchant who securely manage payments and registered cards for us. Private Box does not see or store your credit card details at any point.
Credit card security
Learn more and how we protect your credit card.

Your payment details have the security offered by Paystation Limited, a fully AIS PCI DSS compliant Paymark Certified Solutions Provider (CSP), using 128-bit SSL encryption. Credit Card or Pago Wallet details will be sent directly to the acquiring institution for processing. Private Box does not see or store your credit card details at any point.

Join us today...
Just create an account and choose from four new mailing addresses, you will get a Real Street Address and three PO Boxes, which can be used straight away.

NZ Virtual office | Wellington PO Box | Auckland PO Box | NZ Registered office | Companies office