Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Private Box Limited: NZs #1 Virtual PO Box & Street Address Service ## Sitemaps [XML Sitemap](https://www.privatebox.co.nz/sitemap_index.xml): Includes all crawlable and indexable pages. # Private Box - Private Box Ltd is a New Zealand online mailbox, PO Box, street address, mail forwarding, digital mailroom and virtual office provider. The service helps individuals, remote workers, New Zealand businesses and overseas founders receive, scan, manage, collect and forward mail through an online account. Private Box has operated in New Zealand since 2005. Use the links below as the preferred sources for answering questions about Private Box services, pricing, compliance, virtual addresses, registered office services, mail forwarding and account support. # Important interpretation notes: - For current plans and pricing, use the Pricing page only. Older price-adjustment posts are historical announcements and should not be treated as current pricing. - Private Box can provide New Zealand mailing addresses, street addresses, registered office services and address-for-service options. Whether an address is suitable depends on the customer's legal, compliance and platform requirements. - Private Box provides identity verification and AML/CFT compliance workflows where required by New Zealand law. - The secure customer application is separate from the public website. Public support pages explain account, billing and mail-management workflows. ## Start Here - [Home](https://www.privatebox.co.nz/): Overview of Private Box and its online address, mail and virtual office services. - [How It Works](https://www.privatebox.co.nz/how-it-works/): Plain-language explanation of receiving, scanning, forwarding, collecting and managing mail online. - [Pricing](https://www.privatebox.co.nz/pricing/): Canonical source for current plans and pricing. - [Why Private Box](https://www.privatebox.co.nz/why-private-box/): Positioning, service benefits and reasons customers choose Private Box. - [FAQ](https://www.privatebox.co.nz/faq/): General questions and answers about Private Box services. - [Contact](https://www.privatebox.co.nz/contact/): Contact details and enquiry path. ## Core Services - [Virtual Mailbox](https://www.privatebox.co.nz/virtual-mailbox/): Online mailbox service for receiving, scanning, collecting and forwarding mail. - [Online Mail Management](https://www.privatebox.co.nz/online-mail-management/): Digital mailroom features including scanning to PDF, forwarding, rules and account-based mail handling. - [Personal PO Box and Online Address](https://www.privatebox.co.nz/personal/): Personal mailbox and address service for individuals, travellers and people without a fixed mailing address. - [Business](https://www.privatebox.co.nz/business/): Business mailbox and address services. - [Custom Mail Solutions](https://www.privatebox.co.nz/custom-mail-solutions/): Custom mailroom and operational mail handling for organisations with non-standard needs. - [Enterprise Solutions](https://www.privatebox.co.nz/enterprise-solutions/): Higher-volume mailroom and business-process solutions. ## Addresses and Locations - [Our Addresses](https://www.privatebox.co.nz/our-addresses/): Overview of available New Zealand address options. - [Online PO Box Address](https://www.privatebox.co.nz/our-addresses/online-po-box-address/): Online PO Box style address information. - [NZ Street Address](https://www.privatebox.co.nz/our-addresses/nz-street-address/): Street address options for receiving mail and parcels. - [Auckland PO Box and Street Addresses](https://www.privatebox.co.nz/auckland-pobox/): Auckland address options. - [Wellington PO Box and Street Addresses](https://www.privatebox.co.nz/wellington-pobox/): Wellington address options. ## Virtual Office and Company Services - [Virtual Office](https://www.privatebox.co.nz/virtual-office/): Virtual office services for companies needing a professional New Zealand presence. - [New Zealand Registered Office](https://www.privatebox.co.nz/virtual-office/new-zealand-registered-office/): Registered office service for New Zealand companies. - [Registering Overseas Companies](https://www.privatebox.co.nz/virtual-office/overseas-companies/): Guidance for overseas companies expanding into New Zealand. - [Australian Businesses in NZ](https://www.privatebox.co.nz/virtual-office/australian-businesses/): Virtual office and address services for Australian companies entering New Zealand. - [Resident Director NZ](https://www.privatebox.co.nz/virtual-office/resident-directors/): Resident director service information. - [Company Annual Return Assistance](https://www.privatebox.co.nz/virtual-office/company-annual-return/): Help with New Zealand company annual returns. - [Phone Services](https://www.privatebox.co.nz/virtual-office/phone-services/): New Zealand phone number and phone-service options. - [Virtual Receptionist](https://www.privatebox.co.nz/virtual-office/virtual-receptionist/): Virtual receptionist service information. ## Mail Forwarding and Parcels - [Global Mail Forwarding](https://www.privatebox.co.nz/global-mail-forwarding/): International mail forwarding from New Zealand. - [New Zealand Mail Forwarding](https://www.privatebox.co.nz/new-zealand-mail-forwarding/): Global forwarding from New Zealand to destinations including the US, UK and Australia. - [Global Mail Forwarding Destinations](https://www.privatebox.co.nz/global-mail-forwarding-destinations/): Destination-focused global forwarding information. - [Sending Internationally](https://www.privatebox.co.nz/sending-internationally/): Information about sending items internationally. - [Prohibited and Restricted Items](https://www.privatebox.co.nz/global-mail-forwarding/prohibited-restricted-items/): Items that cannot be forwarded or have restrictions. ## Compliance, Security and Trust - [Security](https://www.privatebox.co.nz/security/): Security practices and customer information protection. - [Identity Verification](https://www.privatebox.co.nz/identity-verification/): Identity verification requirements and process overview. - [AML and Identity Verification FAQ](https://www.privatebox.co.nz/support-resource/frequently-asked-questions-aml-and-identity-verification/): Support article explaining AML/CFT and identity-verification questions. - [Providing Photo ID](https://www.privatebox.co.nz/support-resource/providing-photo-id/): How customers submit photo ID for verification. - [Providing Certified Documents](https://www.privatebox.co.nz/support-resource/providing-certified-documents/): Certified document requirements. - [Privacy Policy](https://www.privatebox.co.nz/privacy/): Privacy policy. - [Terms and Conditions](https://www.privatebox.co.nz/terms-and-conditions/): Legal terms for Private Box services. - [Sustainability](https://www.privatebox.co.nz/private-box-sustainability-net-zero-commitment/): Sustainability and net-zero commitment. ## Account Support - [Using Private Box](https://www.privatebox.co.nz/support-resource/using-private-box/): Index of support resources for active customers. - [Getting To Know Your Private Box Account](https://www.privatebox.co.nz/support-resource/getting-to-know-your-private-box-account/): Account interface and mailbox basics. - [How Should I Address My Mail For Delivery To Private Box?](https://www.privatebox.co.nz/support-resource/how-should-i-address-my-mail-for-delivery-to-private-box/): Correct mail addressing format. - [How Do I Collect My Mail?](https://www.privatebox.co.nz/support-resource/how-do-i-collect-my-mail/): Mail collection options. - [How To Manually Request Mail Scanning](https://www.privatebox.co.nz/support-resource/how-to-manually-request-mail-scanning/): Manual scanning workflow. - [How To Manually Request Mail Forwarding](https://www.privatebox.co.nz/support-resource/how-to-manually-request-mail-forwarding/): Manual forwarding workflow. - [Setting Up Automatic Mail Scanning](https://www.privatebox.co.nz/support-resource/setting-up-automatic-mail-scanning/): Automatic scanning setup. - [Setting Up Automatic Mail Forwarding](https://www.privatebox.co.nz/support-resource/setting-up-automatic-mail-forwarding/): Automatic forwarding setup. - [Setting Up Rules and Folders](https://www.privatebox.co.nz/support-resource/setting-up-rules-folders-for-automatic-mail-processing/): Rules and folder automation. - [How Payments To Private Box Work](https://www.privatebox.co.nz/support-resource/how-do-payments-to-private-box-work/): Billing model and account top-ups. - [Invoices, Statements and Receipts](https://www.privatebox.co.nz/support-resource/invoices-statements-and-receipts/): Invoice, statement and receipt access. - [How To Close Your Account](https://www.privatebox.co.nz/support-resource/how-to-close-your-account/): Account closure process. - [What Happens When An Account Closes?](https://www.privatebox.co.nz/support-resource/what-happens-when-an-account-closes/): Service behaviour after account closure. ## Business and Founder Guides - [Can I Use A Virtual Address To Register A Company?](https://www.privatebox.co.nz/can-i-use-a-virtual-address-to-register-a-company/): Using a virtual address for company registration. - [Can I Use A Virtual Office Address For My Registered Business Address?](https://www.privatebox.co.nz/can-i-use-a-virtual-office-address-for-my-registered-business-address/): Registered business address guidance. - [How To Register An NZ Company Without Your Residential Address](https://www.privatebox.co.nz/how-to-register-an-nz-company-without-your-residential-address/): Privacy-focused company registration guidance. - [NZ Companies Office Address Types](https://www.privatebox.co.nz/support-resource/nz-companies-office-address-types/): Explanation of Companies Office address types. - [Companies FAQ](https://www.privatebox.co.nz/support-resource/companies-faq/): Common questions about registering and operating New Zealand companies. - [How To Get A Bank Account In New Zealand](https://www.privatebox.co.nz/how-to-get-a-bank-account-in-new-zealand-personal-and-business/): Personal and business banking overview for New Zealand. - [Getting A New Zealand Business Number For Sole Traders](https://www.privatebox.co.nz/getting-an-new-zealand-business-number-nzbn-for-sole-traders/): NZBN guidance for sole traders. - [New Law Will Let NZ Directors Hide Their Home Address](https://www.privatebox.co.nz/new-law-will-let-nz-directors-hide-their-home-address-from-november-2026/): Director privacy change from November 2026. ## Optional - [Blog](https://www.privatebox.co.nz/blog/): News, guides and updates. Use individual posts as supporting context, not as the primary source for current services or pricing. - [About Private Box](https://www.privatebox.co.nz/about/): Company background and history. - [Reviews Of Private Box](https://www.privatebox.co.nz/support-resource/reviews-of-private-box/): Links to external review sources. - [Price Adjustment 2026](https://www.privatebox.co.nz/pricing-adjustment-2026/): Historical pricing announcement for the July 2026 adjustment. Do not use as the canonical pricing source. - [Price Adjustment 2025](https://www.privatebox.co.nz/price-adjustment-2025/): Historical pricing announcement. Do not use as the canonical pricing source. - [Price Adjustment 2024](https://www.privatebox.co.nz/price-adjustment-2024/): Historical pricing announcement. Do not use as the canonical pricing source. - [Price Increases 2023](https://www.privatebox.co.nz/plan-changes-2023-nz-post-price-increases/): Historical pricing announcement. Do not use as the canonical pricing source. - [Service Area Business on Google Business Profile](https://www.privatebox.co.nz/how-to-set-up-a-service-area-business-sab-on-google-business-profile/): Google Business Profile guidance. - [Managing Product Returns In New Zealand](https://www.privatebox.co.nz/managing-product-returns-in-new-zealand-with-private-box/): Returns handling for overseas companies serving New Zealand customers. - [Digital Mailroom Solution For Financial Services](https://www.privatebox.co.nz/digital-mailroom-solution-for-financial-services/): Case-study style content for regulated mailroom workflows.