You can access your past invoices via https://secure.privatebox.co.nz/billing.
If you were a customer before the 1st of April 2024, your billing would differ.
Customers pre 1st April 2024
For our older customers, we operated a pre-paid account system. Any fees you incur when using Private Box are deducted from the credit you have loaded onto your account.
Your transactions
To access your statement online, open the drop-down menu at the top right and click the ‘billing’ link.
On this page, you can access your credit card details, automatic top up rules, transaction history and generate receipts for your payments to Private Box.
1. Transaction History
Click this tab to see a full summary of all payments you have made to Private Box, and all the charges for services from Private Box.
Your transaction history will be unique to you, as we will only charge you mail processing services at the time that those services are used.
An example of the transaction history will look like this.
We will always tell you the date of the transaction, a description of what the transaction was and a reference for the payment.
Credit is the amount you have paid to Private Box
Debit is the charge from Private Box for our services.
Balance is your account balance after your credit or debit to your account.
The latest credit or debit is always at the top of the page, and your current account balance will always match the balance at the top of the list here.
2. GST Receipts
Click the “GST Receipts” tab to see GST receipts for your account. They are produced on the first of every month based on the account’s activity for the previous month.
Click ‘Print GST Receipt’ next to the month you require receipts.
Depending on your account, an entirely generated GST receipt will look something like this:
