How it Works
Personal Use
Virtual Mailbox
Virtual Office
Australian Businesses
Pricing
Contact
View Pricing & Packages
Sign-in to your mailroom
Support Resources
Everything you need to get Private Box working for you.
Contact us
Account Administration
Billing & Payments
Getting Started
Identity Verification
Mail Destruction
Mail Forwarding
Mail Scanning
Mailbox Folders
New Zealand Companies
Other
Phone Services
Suite Numbers
Uncategorised
Account Administration
Duplicate Accounts
How to change your plan or subscription period
How to Close your account
How to grant account access to Private Box Support
I’m getting too many emails? Help!
Resetting Your Password
Uploading Documents
What happens when an account closes?
Billing & Payments
Automatic Credit Card Payments
Direct Debit
How do Payments to Private Box work?
How to change your plan or subscription period
How to pay Private Box with a Credit Card or Debit Card
How to Validate your Credit Card
Invoices, Statements and Receipts
Payment options
Refunds from Private Box
Suspended Accounts
Why have I been charged a ‘badly addressed’ penalty?
Getting Started
Getting to know your Private Box account
How much will it cost me?
Prohibited and Restricted Items
Setting up Rules & Folders for Automatic Mail Processing
Using Private Box
Identity Verification
Frequently asked questions: AML and Identity Verification
Identity Verification Requirements
List of authorised notaries by country
Proof of address
Providing a Selfie Video or Completing a Video Call
Providing Certified Documents
Providing Photo ID
Providing Proof of residential address
Mail Destruction
How Mail Destruction works
How to manually request Mail Destruction
Returning mail to sender
Mail Forwarding
How to manually request Mail Forwarding
Setting up Automatic Mail Forwarding
Mail Scanning
How to manually request mail scanning
Setting up Automatic Mail Scanning
Setting up Automatic Mail Scanning and Destruction
Tags for Scanned Mail
Where can I see my scanned mail?
Mailbox Folders
How do I collect my mail?
How to use Parcel Collect
What are the mailbox folders and how do I use them?
New Zealand Companies
Address for Records
Companies FAQ
Company Types (for Overseas Companies in New Zealand)
NZ Companies Office Address Types
NZ Fire Service Levy (NZFS Levy)
Other
Private Box Wellington is moving
Reviews of Private Box
Scams / fraud / do not trust
Phone Services
Can I get a telephone line through Private Box?
How much will a phone line cost me?
How to set up a phone line
Phone Calling Rates
Suite Numbers
Adding a new address to your account
Address format for MyIR (IRD)
Address format for NZTA
Can I change my Suite Number to a different number?
Can I change which address is on my mailbox?
How should I address my mail for delivery to Private Box?
Real Me Address Verification
Redirecting Your Mail to Your Private Box
Your Mail. Sorted.
Try any plan for $5
We focus on getting your mail to you,
quickly
and
securely
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