The five ways you can pick up your mail are:
1. Visit the Wellington office in person
2. Have your mail sent to the closest Collect My Parcel location
3. Use the Counter Delivery service
4. Have it forwarded to your current location
5. Read it online
1. Pickup from Private Box
You can visit Private Box HQ at Level 1, 6 Johnsonville Road, Johnsonville, Wellington 6037, New Zealand, between 9 am and 2 pm to collect your mail. Make sure you bring a photo ID and are listed on the account as someone with the authority to collect mail.
2. Using Parcel Collect
You can have your mail sent to the closest Parcel Collect location. To use this login, choose the items you wish to have collected and send. For more info see https://www.nzpost.co.nz/personal/receiving/delivery-options/collect-my-parcel.
Despite the name, it is not just for parcels. Parcel Collect is an NZ Post service that allows you to collect your mail from over 200 participating retailers. Locations include NZ Post Retailers (these are often bookshops, pharmacies, dairies, etc.), CourierPost Depots, participating Countdown supermarkets and Z Energy stations.
The benefit of Parcel Collect is that you get an email notification once your item has arrived and is ready for collection.
Parcels must be collected within 10 days; otherwise, the parcel will be returned to the sender.
3. Using Counter Delivery
Some NZ Post outlets have a counter delivery service. It does require you to contact the Post Shop in question (in person) before having a delivery there to confirm they will accept parcels on your behalf. For more info, see https://www.nzpost.co.nz/personal/receiving/manage-my-mail-parcels/counter-delivery.
4. Get it sent to you
One of the significant advantages of using Private Box is that we can bring the mail to you. Each customer can forward mail for free each month (via courier, NZ only).
Ok, so this isn’t precisely “collecting” your mail. You can have it forwarded from Private Box to your current location.
5. Read online
Private Box also provides an online service to read your mail without collecting it in person. You can view, download, print and save it for future reference. All you need to do is go to your inbox, choose the mail, and click “scan”.
The five ways you can collect your mail using Private Box are: visiting the Wellington office in person, having your mail sent to the closest Parcel Collect location, using the Counter Delivery service, sending it to you, or reading it online.
For more help, please get in touch via support@privatebox.co.nz.