PO Boxes in NZ – NZ Post vs Private Box

Post Office Boxes have been in use in NZ  since the late 1860s, primarily through NZ Post. Since postal deregulation in the 1990s, a couple of alternative mail operators have offered alternative to NZ Post’s PO Boxes. Today, Private Box is the main alternative that remains.

Here’s how the services compare…

NZ Post – PO Box

Photos of NZ Post PO Boxes in Wellington

The NZ Post PO Box is all physical. You apply for a PO Box at your local NZ Post outlet, get a physical key, and need to travel to your PO Box to collect new mail. It is possible to get email notifications of new mail arriving, so you don’t waste time travelling to your PO Box to check it.

Signup requirements

  • Application in person
  • Photo ID

Pros

  • Control over the address
  • Can setup a redirection to forward mail to another address

 

 

 

 

Cons

  • Can’t receive parcels from all courier companies (only CourierPost)
  • Non-refundable annual fee

Private Box – Virtual Address

Screenshot of Private Box's Online Mailroom software on Computer and Phone

The Private Box Virtual Address is primarily accessed online. You apply online (start here), and can choose from PO Box or Street addresses in NZ. You can have mail scanned, forwarded to your current location, or securely destroyed if you don’t need it.

Signup requirements

  • Application online
  • Photo ID
  • Selfie video

Pros

  • All online – manage your mail, like you manage your email
  • Scan mail to PDF
  • Add automatic mail processing rules
  • Forward mail to different addresses – great for travelers
  • Forward mail once per month for free in NZ
  • No contracts, pay month-to-month, and close your account when you no longer need it
  • Apply & manage mail while living outside of NZ
  • Street addresses can receive parcels from all couriers
  • Can use the address for registering a company

Cons

  • Mail collection in person only available in Johnsonville, Wellington

Costs

NZ Post – PO Box

Personal Business
Annual Rental $185-$375/year $200-$375/year
Forwarding (Redirection) Cost within a year $17-$200 $130-$955
Collecting Mail Value of Your Time Cost of Staff Time
Scanning Mail Not Available
PDF to email Not Available
Business Registration Address Not Available
Mail processing frequency 5 or 6 days/week
Total Average Cost ~$210/year + 50hrs of your time ~$330/year + 78hrs of staff time

Find a NZ Post outlet with PO Boxes

Private Box – Virtual Address

Personal Business
Annual Rental $190-$228/year $490-$588/year
Forwarding Cost 1 free forward via NZ courier per month. Otherwise just the cost of postage.
Collecting Mail Value of Your Time Cost of Staff Time
Scanning Mail 5 Free Automatic Scans per month. Then starts at $0.80 per letter
PDF to email Free
Business Registration Address Not Available 1 included (otherwise $232/yr per extra registered co.)
Mail processing frequency 5 days/week
Total Average Cost ~$228 ~$588/year

 See Plans & Pricing 


Charles DPO Boxes in NZ – NZ Post vs Private Box

Comments 6

  1. DAVID

    WHY WOULD THE WESTPORT PO BOX OFFICER SEND MY MAIL BACK TO SENDER!!! THE FEE IS UP TO DATE, THE BOX HAS BEEN HELD BY US FOR OVER 20 YEARS, AND OUR MAIL HAS BEEN RETURNED TO SENDER.

  2. ALENA NEMECKOVA

    Hi,
    I would like to hire NZ Post PO Box physical and get a key.
    We live in Devonport. Can you write me if is possible to hire post PO BOX in Devonport or Takapuna ?
    Thank you.
    Kind regards
    Alena

    1. Gareth Foster

      For a physical PO Box with a key will need to contact NZ Post.

      We provide street addresses for mail in Auckland and Wellington as well as online PO Box services in Auckland, Hamilton, Tauranga, Wellington, Christchurch and Queenstown. For the PO Boxes we manage and clear them and you can access your mail online from anywhere in the world.

  3. ATL Haulage ( Marie Miller)

    Good Morning
    Just a question we have a P.O. Box in Alexandra and was wondering how we go about getting our box changed
    to Cromwell Central Otago NZ.

    1. Gareth Foster

      For a physical PO Box with a key will need to contact NZ Post.

      We provide street addresses for mail in Auckland and Wellington as well as online PO Box services in Auckland, Hamilton, Tauranga, Wellington, Christchurch and Queenstown. For the PO Boxes we manage, we clear them and you can access your mail online from anywhere in the world.

      To signup for a Private Box please go to https://www.privatebox.co.nz/plans-pricing/

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