Virtual Receptionist Pricing
Additional Calls
For any additional calls your virtual receptionist answers above, your plan costs $2.43 (ex GST).
You can have incoming calls transferred to you (indeed, the most common scenario is when our team tries your mobile to see if you are available; if not, they will take a message and email you); there is a per-minute charge for the transfer.
These rates are:
- NZ Mobile: 25c/min
- NZ Landline: 20c/min
- AU Mobile: 35c/min
Note 1: Private Box virtual receptionist service is only available in addition to our mail services.
Note 2: Private Box call answering service is only available for phone numbers supplied by Private Box.
Not What You Were Looking For?
Check Out Our Other Virtual Office Services:
Australian Businesses
- Private Box helps Australian Businesses get started or expand here into New Zealand.
- We can set up registered offices and an addresses for service for your business.
Virtual MailBox
- Online Mail Management - Scan, Collect, or Forward in New Zealand & Worldwide.
- New Zealand PO Box & Street Addresses included.
Virtual Office
- Virtual Addresses & Office Service in Auckland, Wellington & More.
- Company Registration, Mail Management, & Phone Services.
Virtual Mailroom Services
Private Box’s strength is our Online Mail Management. With a Private Box Virtual Address you can login online and manage mail like you would email.
With Private Box, small & medium enterprises now have access to mailroom tools usually available to large organisations & multinationals – Automations & mail scanning with OCR (optical character recognition).
- Mail Forwarding
- Scan to Email
- OCR
- National Collection
- Automation
- Integration
- Secure Storage
- Secure Destruction
Reviews









The service is average, for a business user. The main competitor would be a NZ post office post box - as the cost for receiving parcels via this service is high. It is better to use your accountants address and a post office box to receive mail, rather than this service.
Some government agencies do not recognise the "suite x" address as valid, so having this as the default mail address for ACC and IRD will be difficult.
Despite what the website states, accounting services and lodgement of accounts are not provided. Indeed statements made as part of the sales process should be taken with a large tablespoon of salt.