Virtual Receptionist Pricing

Light

$39.50/month

15 Calls

Try a 14-Day Trial Today

Medium

$59.50/month

30 Calls

Try a 14-Day Trial Today

Large

$119.50/month

60 Calls

Try a 14-Day Trial Today

Additional Calls

For any additional calls your virtual receptionist answers above, your plan costs $2.43 (ex GST).

You can have incoming calls transferred to you (indeed, the most common scenario is when our team tries your mobile to see if you are available; if not, they will take a message and email you); there is a per-minute charge for the transfer.

These rates are:

NZ Mobile: 25c/min
NZ Landline: 20c/min
AU Mobile: 35c/min

Note 1: Private Box virtual receptionist service is only available in addition to our mail services.

Note 2: Private Box call answering service is only available for phone numbers supplied by Private Box.

View Plans & Pricing

Not What You Were Looking For?

Check Out Our Other Virtual Office Services:

Australian Businesses

Private Box helps Australian Businesses get started or expand here into New Zealand.
We can set up registered offices and an addresses for service for your business.

Create Your NZ Company

Virtual MailBox

Online Mail Management - Scan, Collect, or Forward in New Zealand & Worldwide.
New Zealand PO Box & Street Addresses included.

Get A Virtual MailBox

Virtual Office

Virtual Addresses & Office Service in Auckland, Wellington & More.
Company Registration, Mail Management, & Phone Services.

Create A Virtual Office

Virtual Mailroom Services

Private Box’s strength is our Online Mail Management. With a Private Box Virtual Address you can login online and manage mail like you would email.

With Private Box, small & medium enterprises now have access to mailroom tools usually available to large organisations & multinationals – Automations & mail scanning with OCR (optical character recognition).

Mail Forwarding
Scan to Email
OCR
National Collection
Automation
Integration
Secure Storage
Secure Destruction

View Plans & Pricing

Reviews

Kabul, Mehdi

23:48 12 May 24

Keep up the good work.

Nazrul Aidil

00:01 19 Dec 23

Friendly service! Use Bill Cutting Pl lane for entry and park at customer parking. About 30mins from the airport. Website could be better but the service is definitely recommended!

Philip Ghezelbash

23:54 20 Nov 23

Private Box is great. No complaints at all. The service itself is excellent and customer service is also great. Thank you!

Pam Esmaquel

00:24 07 Nov 23

Amazing business model that's what I need a start up business. Support small ❤️

Tamara Kistner

01:25 13 Sep 23

Very good offer and very friendly contact. Emails are responded to promptly and precisely. The PO box/postal address does exactly what it promises. I highly recommend it.

Yara Helena Martinez Crowther

03:54 07 Jul 23

Very professional and eficient

Bob Gordon

23:58 18 May 23

This is an exceptionally good private mail and parcel service. In a word excellent. I am signing up again for a second time.

sean emerson

09:14 27 Apr 23

I used them for a few months for personal mail while I was looking for a permanent address when I just moved to nz. great idea and service. It can be a bit fiddly getting the suite number and level 1 to work with government agencies. I generally had to leave off level 1. Other than that I highly recommend

Wayne Liang

01:17 16 Mar 23

Good services.

John Jenkinson

00:54 07 Oct 22

My comments here are related to a business service, rather than personal.The service is average, for a business user. The main competitor would be a NZ post office post box - as the cost for receiving parcels via this service is high. It is better to use your accountants address and a post office box to receive mail, rather than this service.Some government agencies do not recognise the "suite x" address as valid, so having this as the default mail address for ACC and IRD will be difficult.Despite what the website states, accounting services and lodgement of accounts are not provided. Indeed statements made as part of the sales process should be taken with a large tablespoon of salt.

Nathan Broadbent

03:20 30 Jun 22

Private Box is awesome! I've been using them for a few years, and it's been really helpful. Especially when living overseas, or even when moving to a new address within New Zealand. Highly recommended!

Allan Brown

19:27 29 Jun 22

"""SNAIL MAIL BY ROCKETSHIP!!"""We have been useing "privatebox.co.nz" for about 2 years now and have not had a single issue with the service. We have mail delivered all over New Zealand and enjoy catching up with our 'snail mail' at our convenience.Their systems work well!

See All Reviews

Virtual Receptionist

Have calls to your New Zealand local or freephone number answered by a local virtual receptionist on your behalf.